You can permanently delete your Jamzilla account and associated profile data. This page explains how to request deletion and what happens to your information.
Delete in the app (recommended)
- Open the Jamzilla app on your device.
- Sign in to the account you want to delete.
- Go to Profile (bottom tab).
- Tap Delete account.
- Read the confirmation message and confirm deletion.
Deletion is immediate once you confirm. You will be signed out and cannot recover the account.
Request deletion by email
If you cannot access the app, email us from your registered account address:
Email: info@jamzilla.in
Subject line: Account deletion request
Include the email address tied to your Jamzilla account. We may ask you to verify your identity. Email requests are typically processed within 30 days.
What we delete
- Your sign-in credentials and authentication record
- Profile information (name, phone, musician role, instrument, genres, avatar)
- Active app session data
What we may keep
Some records must be kept for legal, tax, accounting, fraud prevention, or dispute resolution. In those cases we anonymize your account link rather than keeping identifiable profile data attached to bookings:
- Completed jam room booking history
- Completed event ticket purchases
- Payment and invoice references processed through Razorpay
- Support tickets related to resolved transactions
See our Privacy Policy for full details on retention and your rights.
Before you delete
- Upcoming bookings: deleting your account does not automatically cancel paid jam room sessions or event tickets. Cancel or resolve active bookings first, or contact info@jamzilla.in for help.
- Partners and hosts: if your account operates studio or event listings, contact us before deletion so we can handle active partner obligations.
- No undo: account deletion cannot be reversed. You may create a new account later, but previous history will not be restored.
Questions
Contact info@jamzilla.in or see our Terms of Service.